Systems Analyst

June 5, 2024 11:00 pm

The Systems Analyst’s role is to plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions. The successful candidate will apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues, thereby to maximize the benefit of IT systems investments.

Key Responsibilities

  • Analyze and understand business processes and requirements to develop effective technical solutions.
  • Assist in the planning, designing, development, of new applications and enhancements to existing applications.
  • Collaborate with IT team members, decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
  • Prepare functional specification documents in accordance to new business requirements.
  • Ensure compatibility and interoperability of business software applications.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Assist in the deployment of new applications and enhancements to existing applications.
  • Identify, assess, and recommend software solutions and implementation partners to management.
  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
  • Participate and sometimes drive IT projects to ensure that system requirements and data engineering needs are addressed throughout the project life cycle.
  • Create systems models including integration points, specifications, diagrams, and charts to provide direction to internal stakeholders and third parties.
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
  • Provide orientation and training to end users for all modified and new systems.

Qualifications & Experience

  • Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Minimum of 5 years of experience in related fields with 3 to 4 years in systems and/or functional analysis.
  • Proven experience in analysing, designing, and implementing information systems.
  • Strong understanding of business processes and technical systems.
  • Hands-on skills in SQL and databases (e.g. Oracle, SQL Server).

Other Prerequisites

  • Excellent problem-solving skills and the ability to work under pressure.
  • Good project management skills.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to conduct research into systems issues and products as required.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Highly self motivated and directed.
  • Keen attention to detail.
  • Proven analytical and creative problem-solving abilities.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.


Human Capital Department