IT System Administrator
December 20, 2024 11:00 pm
Reporting to the IT Manager, the job incumbent will be mainly required to:
Key Responsibilities:
- Provide high levels of IT services and support to business users
- Ensure systems performance monitoring and maintain 24/7 operation on critical systems
- Provide systems administration, maintenance of user accounts, configuration, and trouble-shooting
- Maintain servers, cloud-based services, and Operating System upgrades and patches
- Assist with the purchasing of new IT devices, licenses and coordinate same with IT suppliers
- Provide system support services, service outage diagnosis, troubleshooting and service restoration
- Provide technical support on-site to users through tickets on helpdesk in a timely manner
- Create and maintain technical documentation of IT Systems
- Assist with the implementation and compliance of the Corporate IT policies
- Generate regular reports on IT Systems performance, health and capacity
Qualifications & Experience:
- Degree in Computer Science, Information Technology or equivalent
- At least 3 years of proven working experience in a similar position
- Hands-on IT skills (Windows Server operating systems, Analytical & Problem-Solving skills, Setup and maintenance of computer equipment)
- Proficient working with MS office365 applications, SharePoint, ERP software and communication systems
- Knowledge in Microsoft Power Automate and Power Apps developments would be an advantage
Other Requisites:
- Self-organizer with strong analytical skills
- Operate with integrity and objectivity at all times
- Ability to work under pressure and act upon priorities
- Good communication & team player
- Willing to work odd hours when required
Contact
Human Capital Department