Prepare and issue quotations for general insurance, covering both motor and non-motor lines for retail clients.
Process insurance transactions and policy documents.
Manage policy renewals and new business applications, including the preparation and issuance of certificates, endorsements, assignation letters, and cover notes.
Respond to customer inquiries and complaints.
Maintain and update customer data, ensuring confidentiality and accuracy.
Ensure compliance with record-keeping for both physical and electronic documents.
Qualifications & Experience
Minimum Higher School Certificate or equivalent.
Certificate/Diploma in Insurance will be an advantage.
At least 2 years of experience in the Insurance industry, with understanding of general insurance products.
Other Prerequisites
Organised, detail oriented and motivated self-starter.
Good interpersonal, communication and analytical skills.
Ability to work both independently and in a team.
Be conversant with MS Office Tools.
Ability to work under pressure and to meet deadlines.