Telesales Representative

February 4, 2024 11:00 pm

BrandActiv is looking for a dynamic and conversant Telesales Representative to support its route-to-market segment and build continuous business through excellent customer relations.

Main Duties but not limited to

  • Initiating sales over the phone with potential and/or existing customers;
  • Direct prospects to the field sales team when needed;
  • Take and process orders in an accurate manner within the appropriate and agreed cut-off time for respective Business Unit;
  • Enter and update customer information in the database by complying with data integrity and security policies;
  • Handle complaints to preserve the company’s reputation;
  • Ensure that the service level provided is up to expectations and standards set.

Qualifications & Experience

  • Higher School Certificate holder
  • At least 2 years proven experience in a sales-driven environment as telesales agent.

Other Requisites

  • Dynamic and motivated individual with a positive can-do attitude
  • Autonomous and result-driven
  • Excellent communication skills and typing skills
  • Computer skills including Microsoft Office package
  • Creative and innovative with a good negotiation and persuasive skills.


Human Capital Department