Workshop Manager

December 6, 2024 11:00 pm

Scomat Ltee, a company in the sales and maintenance of Earth Moving Equipment, Power Systems, Trucks and Agricultural Equipment with a dedicated hose center is looking for a dynamic and self-motivated individual to join its team as Workshop Manager.

KEY RESPONSIBILITIES

  • Lead a group of qualified technicians, support staff and Supervisors.
  • Perform routine visit to clients to assess their needs and provide workshop service.
  • Oversee the daily planning activities of the workshop including number of jobs and allocated resources per job.
  • Provide Hands-on supervision of all workshop activities, especially technical issues.
  • Manage and follow up on actual progress of each individual repair job.
  • Provide on-the-job training as well as coaching and mentoring to technicians and supervisors.
  • Introduce and implement a culture of efficiency in the service department.
  • Implement and drive a culture of customer service and service excellence.
  • Assess Training needs of the team and address with continuous training plans.
  • Implement safety and contamination standards in the service department aligned to Caterpillar excellence requirements.
  • Conduct annual performance appraisal of all direct subordinates.
  • Support and full comply with Company and Departmental policies and procedures.

QUALIFICATIONS & EXPERIENCE

  • 15 years proven track record in leading a workshop at Management Level.
  • Degree in Mechanical / Electrical Engineering

OTHER PREREQUISITES

  • Sound judgment informed by extensive practical knowledge and experience.
  • Innovative, inventive, and analytical, able to pre-empt and resolve problems with ease.
  • Agile, responsive, and able to work under pressure.
  • Heightened cultural awareness – able to relate and build relationships with all stakeholders.
  • Business minded with a focus on driving profitability.

Contact

Human Capital Department