Workshop Manager

December 6, 2024 11:00 pm

Scomat Ltee, a company in the sales and maintenance of Earth Moving Equipment, Power Systems, Trucks and Agricultural Equipment with a dedicated hose center is looking for a dynamic and self-motivated individual to join its team as Workshop Manager.

KEY RESPONSIBILITIES

Lead a group of qualified technicians, support staff and Supervisors.
Perform routine visit to clients to assess their needs and provide workshop service.
Oversee the daily planning activities of the workshop including number of jobs and allocated resources per job.
Provide Hands-on supervision of all workshop activities, especially technical issues.
Manage and follow up on actual progress of each individual repair job.
Provide on-the-job training as well as coaching and mentoring to technicians and supervisors.
Introduce and implement a culture of efficiency in the service department.
Implement and drive a culture of customer service and service excellence.
Assess Training needs of the team and address with continuous training plans.
Implement safety and contamination standards in the service department aligned to Caterpillar excellence requirements.
Conduct annual performance appraisal of all direct subordinates.
Support and full comply with Company and Departmental policies and procedures.

QUALIFICATIONS & EXPERIENCE

15 years proven track record in leading a workshop at Management Level.
Degree in Mechanical / Electrical Engineering

OTHER PREREQUISITES

Sound judgment informed by extensive practical knowledge and experience.
Innovative, inventive, and analytical, able to pre-empt and resolve problems with ease.
Agile, responsive, and able to work under pressure.
Heightened cultural awareness – able to relate and build relationships with all stakeholders.
Business minded with a focus on driving profitability.

Contact

Human Capital Department